Privacy Policy

Albion Property Systems Ltd ("we," "us," or "our") is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our site and services related to property management system development, tenant and lease management, maintenance scheduling, accounting integration, real estate analytics, and cloud-based property data storage.

Information We Collect

We collect information that you provide directly to us, such as when you register for an account, use our services, or communicate with us. This may include your name, contact details, property information, payment details, and any other data necessary to deliver our services efficiently.

Additionally, we gather certain technical information automatically when you use our online platform, including IP addresses, browser type and version, time zone setting, operating system, and details of your use of our services.

How We Use Your Information

Your information is used to:

• Provide, maintain, and improve our services
• Manage user accounts and verify identity
• Communicate with you regarding updates, support, and service-related notices
• Analyze usage and trends to enhance user experience and functionality
• Comply with legal obligations and respond to lawful requests

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted service providers and partners who assist us in operating our services, such as cloud hosting providers and payment processors, under strict confidentiality agreements.

We may disclose your information if required by law, or to protect the rights, property, or safety of Albion Property Systems Ltd, our users, or others.

Data Storage and Security

Your information is stored securely using industry-standard security measures designed to protect against unauthorized access, alteration, disclosure, or destruction. We limit access to your personal data to authorized personnel only.

Data Retention

We retain your personal information only as long as necessary to provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements.

Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):

• Right to access the personal data we hold about you
• Right to rectify inaccurate or incomplete data
• Right to erasure of your personal data in certain circumstances
• Right to restrict or object to processing
• Right to data portability
• Right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact us via our physical address provided below. We will respond to your request in accordance with applicable laws.

Cookies and Tracking Technologies

Our platform uses cookies and similar tracking technologies to enhance your experience, gather analytics, and provide personalized content. You can manage cookie preferences through your browser settings. Please note that disabling certain cookies may affect functionality.

Children's Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

International Data Transfers

Data collected through our services may be transferred to and maintained on servers located outside your country of residence. We ensure that such transfers comply with applicable data protection laws and implement safeguards to protect your information.

Updates to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact Albion Property Systems Ltd at the following physical address: